RDS Mobile Mechanic is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Information We Collect We may collect personal information including your name, address, phone number, email address, vehicle details and service history when you contact us, make a booking or use our services.
2. How We Use Your Information We use your personal information to:
- Provide mobile mechanical services and respond to enquiries;
- Schedule and manage appointments;
- Maintain service records;
- Send invoices, receipts and service reminders;
- Improve our services and customer experience.
3. Disclosure of Personal Information We do not sell or rent your personal information. We may disclose information to third-party service providers (such as payment processors or parts suppliers) solely for the purpose of delivering our services. All third parties are required to maintain the confidentiality of your information.
4. Data Storage and Security We take reasonable steps to protect your personal information from misuse, loss or unauthorised access. This includes secure electronic storage and restricted access to information.
5. Access and Correction You may request access to or correction of your personal information at any time by contacting us. We will take reasonable steps to ensure your information is accurate and up to date.
6. Website and Cookies Our website may use cookies to enhance your browsing experience. These cookies do not collect personal information and you may disable them in your browser settings if preferred.
7. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us If you have any questions or concerns about this Privacy Policy or the manner in which we handle your personal information, please contact:
RDS Mobile Mechanic
Melbourne, Victoria
Email: ron@rdsmobilemechanic.com.au
Phone: 0419 818 680